1. CAS Help & FAQ
  2. Shipping & Delivery

My order was delivered, and an item is missing, what do I do?

Missing an item from an order

Sometimes items may arrive in more than one shipment. Items may be shipping from multiple warehouses, or an item may require a separate box. If you received multiple tracking numbers  and an item is missing, contact us with your order number and we'll work to get the rest of your shipment out.