The Take Up Spool is not working.

Steps to repair a defective Take Up Spool

There are two possible reasons why the Take Up Spool is not functioning properly in your LP-1000N/NP Label Printing Scale. 

  1. The silicon washer inside the assembly is worn and needs to be replaced
  2. If the Take Up Spool is spinning freely without tension, the round belt (CAS part number EL1H) is broken and needs to be replaced.

An authorized servicing dealer is required to perform this repair. If you do not have a dealer, you can find one here [DEALER LOCATOR LINK],  or call 800.223.4227.