--- title: What is the 888 error? description: The scale lost its program on the main PCB. --- [Skip to content](https://faq.cas-usa.com/knowledge/what-is-the-888-error#main-content) English Show submenu for translations ![CAS\_Logo\_White 2.png\]](https://faq.cas-usa.com/hs-fs/hubfs/CAS_Logo_White%202.png?height=40&name=CAS_Logo_White%202.png) Open main navigation Close main navigation - English Show submenu for translations - [Back to CAS Corporation](https://www.cas-usa.com/) [Back to CAS Corporation](https://www.cas-usa.com/) Hello! How can we help? - There are no suggestions because the search field is empty. 1. [CAS Help & FAQ](https://faq.cas-usa.com/knowledge?hsLang=en) 2. [Product Support](https://faq.cas-usa.com/knowledge/product-support?hsLang=en) 3. [Label Printing Scales](https://faq.cas-usa.com/knowledge/product-support?hsLang=en#label-printing-scales) # What is the 888 error? ## The scale lost its program on the main PCB. Step 1: Re-Flash the scale. If this does not solve the problem, go to step 2. Step 2: Replace the main PCB An authorized servicing dealer is required to perform this repair. If you do not have a dealer, you can find one here \[DEALER LOCATOR LINK\],  or call 800.223.4227. - [My Account](https://faq.cas-usa.com/knowledge/my-account?hsLang=en) - [Orders & Purchases](https://faq.cas-usa.com/knowledge/orders-purchases?hsLang=en) - [Shipping & Delivery](https://faq.cas-usa.com/knowledge/shipping-delivery?hsLang=en) - [Payments & Refunds](https://faq.cas-usa.com/knowledge/payments-refunds?hsLang=en) - [Returns](https://faq.cas-usa.com/knowledge/returns?hsLang=en) - [Product Support](https://faq.cas-usa.com/knowledge/product-support?hsLang=en#main-content) - [Label Printing Scales](https://faq.cas-usa.com/knowledge/product-support?hsLang=en#label-printing-scales) [![Chill listening crop-3](https://faq.cas-usa.com/hs-fs/hubfs/CAS%20Logo%20w150.jpg?width=76&height=24&name=CAS%20Logo%20w150.jpg "Chill listening crop-3")](http://www.cas-usa.com) Copyright © 2026, cas-usa.com