Product Support
Frequently asked questions on CAS Products.
Label Printing Scales
- The Take Up Spool is not working.
- What is the 888 error?
- Why is my DB saying fail during conversion?
- How do I set a 2nd label for nutrifacts?
- I'm getting a 'socket in use' error? When I scan for a new scale on CL Works Pro software. What do I do?
- My POS exported my prices as 599 instead of 5.99, is there any easy way to fix this in Excel?
- Why won’t my Excel file import in the CL Works Pro software?
- Why wont my Categories/Departments show when sent down to the CL7200?
- Fields and text that I apply to my label do not show up when printed?
- I get zero range or unstable error when I turn on my new scale.
- My barcode is not printing on my label.
- What's the difference between by COUNT and NON WT PLU types?
- What is the optimal size for slide show images?
- When using CL Works pro, I get an error when adding an image to keypad. Also it won't transfer to scale from KeyPad screen.
- My CL5500 scale wont let me update my WLAN settings I get TA VA .v2 error?
- Save failed error when attempting to save new scale or data in CLWP
- My sell by and packed times are wrong, showing 0:32 on a 12 hour clock?
- Why is my LP1000 displaying incorrect weight?
- Can I upload PLU's from my old LP1000 to my new LP1000?
- Can the brightness be adjusted on my LP1000?
- What is ERROR 1?
- Why does my LP1000 lose the date and time?
- How can I print multiple labels?
- How do I connect my LP1000N to my computer?